Returns & Exchanges

At SkyFi Audio, we stand behind the quality of our vintage and high-end audio equipment with a comprehensive 14-day inspection period. If your gear doesn't meet your sonic expectations, we offer a straightforward return process to ensure your total satisfaction.

1

Initiate Your Request

Contact our support team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

2

Secure Professional Packing

Carefully repack the item in its original double-box packaging with all included accessories to prevent damage during transit.

3

Insured Shipping

Affix the provided shipping label and drop the package off at an authorized carrier location; we require full insurance on all high-value electronics.

4

Inspection and Refund

Once our technicians verify the unit's condition and serial numbers, your refund will be processed to the original payment method within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing